User Agreement for United States Arbitration & Mediation Website
Effective Date: January 1, 2025
This User Agreement (“Agreement”) governs your access to and use of the United States Arbitration & Mediation (“USAM,” “we,” “us,” or “our”) Website (“Website”). By accessing or using the Website, you agree to comply with this Agreement. If you do not agree to these terms, you must not use the Website.
- Access and Use
1.1 Eligibility: You must be at least 18 years old to use the Website. By using the Website, you represent and warrant that you meet this age requirement.
1.2 User Account: To access certain features of the Website, you must create a user account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
1.3 Account Security: You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify USAM immediately of any unauthorized use of your account or any other breach of security.
- Features and Services
The Website allows you to:
- Schedule mediations or arbitrations
- View and pay invoices
- Access confidential documents related to your matters
- Confidentiality and Privacy
3.1 Confidential Information: You acknowledge that all documents and information accessed through the Website are confidential and may be protected by law. You agree to use this information solely for the purpose of your matter and not to disclose it to any third party without prior written consent from USAM.
3.2 Privacy Policy: Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information. By using the Website, you consent to the collection and use of your information as described in the Privacy Policy.
- Payments
4.1 Payment Processing: All payments made through the Website are processed through third-party payment processors. You agree to comply with the terms of service of any such third-party processors.
4.2 Refund Policy: Payments for services are non-refundable unless otherwise stated in writing by USAM.
- Termination
USAM reserves the right to suspend or terminate your access to the Website at any time, for any reason, including but not limited to a breach of this Agreement. Upon termination, your right to use the Website will cease immediately.
- Limitation of Liability
To the fullest extent permitted by law, USAM shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website, including but not limited to loss of profits, data, or goodwill.
- Indemnity
You agree to indemnify, defend, and hold harmless USAM, its directors, officers, employees, consultants, and agents from any and all third-party claims, liability, damages, and/or costs (including, without limitation, legal fees) arising from your use of the Website or your breach of this Agreement.
- Governing Law and Disputes
This Agreement shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law principles. In the event of a dispute, you hereby consent to personal jurisdiction in the courts located in St. Louis, Missouri, and waive any arguments relating to personal jurisdiction or venue in such courts.
- Changes to the Agreement
USAM reserves the right to modify this Agreement at any time. We will notify you of any changes by posting the new Agreement on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Agreement.
- Waiver
If you breach this Agreement and USAM does not take action, USAM shall not be deemed to have waived said breach and shall not be deemed to consent to any future breach of this Agreement.
- Invalidity
If any part of this Agreement is unenforceable, the enforceability of any other part of this Agreement will not be affected, and all other parts of this Agreement shall remain in full force and effect. Where possible, any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, and it shall be interpreted accordingly.
- Contact Information
If you have any questions about this Agreement or the Website, please contact us at:
United States Arbitration & Mediation
500 N. Broadway, Suite 1800
Saint Louis, MO 63102
Email: support@milesadr.com
Phone: 800-844-4237
By using the Website, you acknowledge that you have read, understood, and agree to be bound by this Agreement.
Privacy Policy for United States Arbitration & Mediation
Effective Date: January 1, 2025
This Privacy Policy explains how United States Arbitration & Mediation (“USAM,” “we,” “us,” or “our”), a subsidiary of Miles Mediation & Arbitration, collects, uses, discloses, and protects your information when you access or use our Client Website (“Website”) or related services. By using the Website, you consent to the practices described in this Privacy Policy.
- Information We Collect
We may collect the following types of information:
1.1 Personal Information: When you create an account or use the Website, we may collect personal information such as your name, email address, phone number, and any other information you provide.
1.2 Payment Information: If you make payments through the Website, we may collect information necessary to process your payment, including credit card numbers and billing addresses. Payment information is processed through third-party payment processors and is subject to their privacy policies.
1.3 Usage Data: We may automatically collect information about your interactions with the Website, including your IP address, browser type, operating system, pages visited, and the time and date of your visit.
- How We Use Your Information
We may use your information for the following purposes:
2.1 To Provide Services: To operate and maintain the Website, schedule mediations or arbitrations, process payments, and provide access to confidential documents.
2.2 To Communicate: To send updates, notifications, and other information related to your account and the Website.
2.3 To Improve Our Services: To analyze usage data to improve the functionality and user experience of the Website.
2.4 To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal requests.
2.5 Promotional Communications: To provide you with promotional messages, notices, and other information about USAM services or Miles Mediation & Arbitration initiatives.
- Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
3.1 With Service Providers: We may share your information with third-party service providers who assist in operating the Website, processing payments, or providing services to you.
3.2 For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
3.3 In Business Transfers: If USAM or Miles Mediation & Arbitration is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights
You have the right to:
5.1 Access Your Information: Request access to the personal information we hold about you.
5.2 Update Your Information: Update or correct your personal information through your account settings.
5.3 Delete Your Information: Request the deletion of your personal information, subject to our legal obligations.
- Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. Your continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy.
- Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
United States Arbitration & Mediation
500 N. Broadway, Suite 1800
Saint Louis, MO 63102
Email: support@milesadr.com
Phone: 800-844-4237